Tech Solutions & QA Engineering

Software Testing • Systems Analysis • Troubleshooting

I bring experience from AT&T’s Legacy SMS, Enhanced Push-to-Talk (EPTT), Advanced Messaging, CAST engineering support, and IVAS mixed-reality simulations to help individuals and teams understand complex systems, strengthen testing workflows, and solve technical problems with clarity and precision.

What I Offer

QA Fundamentals

Comprehensive testing across regression, integration, system, stress, sanity, and compatibility scopes. Emphasis is placed on repeatability, traceability, and validating changes against expected and edge-case behavior.

Automation Support

Support for automation efforts using Selenium fundamentals and Azure-driven workflows. This includes guidance on test scripting, execution, and maintaining automation that complements—not replaces—manual validation.

Network Analysis

Network-level investigation using Wireshark to analyze traffic flow, signaling behavior, and device communication. Experience includes RF-to-IP environments and identifying latency, packet loss, and protocol issues.

Troubleshooting & Debugging

Methodical investigation of failures and anomalies through reproduction, isolation, and evidence-based analysis across software, network, and device layers.

Performance Testing

Evaluation of system behavior under load and stress conditions, including device simulation and sustained-use scenarios to surface stability risks and bottlenecks.

Documentation & Reporting

Clear, structured documentation including test cases, validation notes, Manual Operation Procedures (MOPs), and concise reports designed for both technical and non-technical stakeholders.

Resume upon request

Experience Snapshot

AT&T Legacy SMS

Foundational telecom messaging validation, system behavior analysis, and reliability testing in high-volume environments.

Enhanced Push-to-Talk (EPTT)

Mission-critical communication workflows, latency testing, call group behaviors, half-duplex reliability, and RF-based interaction across devices and network types.

Advanced Text Messaging (RCS / ATMS)

Next-generation messaging validation, enriched calling features, cross-carrier interoperability, device compatibility, and backend server event tracing.

CAST Engineering Support

Customer-facing validation, troubleshooting, automation guidance, post-deployment testing, KPI monitoring, and escalation support for enterprise clients.

IVAS Mixed-Reality Simulations

Soldier-level rugged device testing, environmental stress conditions, integrated sensors, motion tracking, and immersive simulation reliability.

Faraday Cage & RF Isolation Testing

Controlled RF environments, signal containment, device-to-network event accuracy, and test-case generation for extreme isolation scenarios.

Automation Environments

Selenium-driven workflows, Azure cloud test orchestration, automated regressions, virtualized device interactions, and basic Python/C test-script development.

Integrity and Reliability

I bring a background in computer science and systems-level problem solving, with experience supporting, testing, and working alongside complex technical infrastructures. My work has involved quality assurance, automation testing, and troubleshooting across large-scale communication and software systems, where precision, documentation, and reliability matter. I am comfortable bridging technical detail with human needs—translating requirements, identifying failure points, and improving workflows—while maintaining a practical, methodical approach to technology as a tool for stability, learning, and creative production.

Connect

Testing & Automation

  • Selenium

  • HP/HLM (HP Quality Center / Lifecycle Management)

  • Test scripting

  • Automated regression workflows

  • Azure DevOps testing pipelines

  • Virtual machines & emulated device environments

Network & System Analysis

  • Wireshark

  • Faraday cage RF isolation testing

  • Device lab environments

  • Putty / SSH terminal tools

  • Network event logging & packet tracing

Programming & Development

  • Python

  • C

  • C++

  • Java

  • JavaScript

  • PyCharm (IDE)

Cloud & Infrastructure

  • AWS (EC2, S3, IAM basics)

  • Azure (cloud testing environments, automation)

Audio, Voice & Media Tools (for game VO + performance tech)

  • Audacity

  • Basic audio editing & waveform analysis

Documentation & Project Tracking

  • Jira

  • Confluence

  • Technical documentation suite

Previous

Teaching